PartnerHero ranks 202 on the list, which puts it in the top 10% of global outsourcing companies tracked by OutsourceAccelerator
BOISE, Idaho, February 15, 2023 — PartnerHero is excited to announce its inclusion in the inaugural OutsourceAccelerator OA500 list at #202. The list is based on an independent evaluation of nearly 2,500 global outsourcing companies using a “thorough and objective scoring methodology to rank these BPOs by their prominence.”
OutsourceAccelerator factored data from two main categories: online visibility and quality. It is the most comprehensive objective ranking of the outsourcing industry to date. “To objectively rank in the top 10 percent of our industry is validation of all the hard work our entire team puts in every day to serve our partners,” said Shervin Talieh, cofounder and CEO of PartnerHero. “What has sustained us throughout this growth is our commitment to our values and to innovating for our partners across the entire customer experience journey.” PartnerHero, which has grown to more than 2,200 team members spread across dozens of countries and global offices, is investing in building modern software and delivering novel services for end-to-end customer operations. Last year the company launched a new software division to build CX tools, and in early 2023, they acquired SupportOps, a leading provider of customer service tooling implementation and administration services.
“The OutsourceAccelerator directory has thousands of outsourcing companies, and our partners could choose any of them,” said Talieh. “The reason they choose PartnerHero is because we’re more than just an outsourcer. We help companies deliver exceptional customer experiences through a mix of high-quality traditional outsourcing and software and service solutions that break new ground in the CX space.”
PartnerHero is known for its uniquely flexible approach, which allows it to offer customer operations outsourcing services to companies of nearly all sizes without sacrificing quality. Its customers include many of the world's most innovative brands, including Miro, Loom, Sweetgreen, Udemy, Lovepop, Grindr, and Privy.
PartnerHero is a provider of premium customer operations outsourcing, including customer support, trust & safety, content moderation, and quality assurance. The company has offices in the United States, Honduras, Romania, and the Philippines, and remote employees in dozens of additional countries.