A great GTM plan can blow up in your face if you take customer service for granted. PartnerHero is the customer operations partner you need to turn your customers into lifelong fans.
Get in TouchYour job is to get more customers in the door and grow your brand, but great marketing needs to be paired with great customer service. From pre-sales questions to post-purchase support, an amazing customer experience is what turns first-time buyers into loyal customers.
We can quickly spin up highly trained, on-brand CX teams with deep expertise in ecommerce and DTC to handle your support 24/7 with no dip in quality. And we do it for less than the cost of a captive team so you can keep your business growing no matter what the future holds!
✅ Launch in one to two weeks
✅ 30 day rolling contracts
✅ Email, chat, voice, social, or SMS
✅ Global, 24/7 coverage
✅ Half the cost of an in-house team
Book a call with our solutions team to learn how we can help you grow your business with an amazing customer experience!
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Launch in as little as one week with a 30 day contract and scale up quickly as your volume increases. Our flexible support teams are designed precisely to meet the needs of growing brands and we’ll never lock you into a long-term contract.
Working with ParterHero to build your operations team unlocks economies of scale, so you can start with as few as one associate and keep costs low. Need to scale quickly or seasonally? Our service is built to go up or down to suit your needs.
With offices in the US, Honduras, Romania, and the Philippines, and remote employees in dozens of countries, we have truly global reach. We can support your customers 24/7 across email, live chat, phone, or social media.
ParterHero associates act like an extension of your team. They’re always on message, on brand, and prioritize delivering an amazing customer experience. Your customers will never know they’re talking to an outsourced team!
PartnerHero is not just another call center. Our exec team comes from the startup world and we’ve seen it all. We provide more than just "butts in seats" — we're true partners who can help you solve the challenges you face!
You want your customers to have a memorable experience, and outsourcing is one of the best ways to make it happen, but too many BPOs provide a low-quality service and force you into long term contracts. PartnerHero is different.
We know ecommerce brands need flexibility, which is why we offer 30 day rolling contracts, coverage options that start small and scale up as you grow, and the ability to quickly add capacity for seasonal spikes. We’ve built high-performing customer support teams for incredible brands like Dr. Martens, Lovepop, Etsy, and many more. Talk to our solutions designers today to learn how we can help your brand grow with amazing CX.
