Tools and Resources

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Help Desk Outsourcing: Is It Right for Your Business?

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Launching with PartnerHero 101

The Do’s of Quality Assurance

🌞 What Is Follow-the-Sun and Why Should You Care? 🌞

CX Lessons Learned during the Pandemic

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How to Give Employee Feedback That Makes a Difference

Pro Tip #2: Effective Meetings

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Internet Safety: Kid Edition (Part 1 of 2)

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How to Use Canned Responses to Streamline Customer Support

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The Top 9 SaaS Customer Support Best Practices

KPIs and Business Practices in the Time of Coronavirus

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5 Benefits I Get Out of Being a Mentor