Managed Help Center

people without borders. without limits

Take your help center to the next level

Maximize your self-serve potential with a fresh help center design and articles that resolve issues quickly

A pleasure to work with, and they were very quick and efficient at completing a project. I would undoubtedly work with PartnerHero again on future Help Center projects.

FEATURES

  • Unlimited article creation & updates
  • Custom theme built on CSS, JS, & HTML
  • Help center reporting
  • Initial and ongoing audits

WHY PARTNERHERO

Welcome to the PartnerHero way

Your journey is our journey

Thought leaders in your corner.

Metrics that get you where you’re going.

A step ahead when you can’t be.

An extension of the brand you love.

SERVICES

Help Center Services

Maximize your self-serve potential with a fresh help center design and articles that resolve issues quickly.
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Article Management

I need help creating and auditing my help center articles

starting at $1,750/mo

monthly with 90-day rolling agreement

Free Consultation

What's included

  • Initial and ongoing audits
  • Formatting
  • Article hierarchy
  • UX design
  • Unlimited article creation & updates*
  • Custom help center reporting
  • Detection of knowledge gaps
  • Unlimited access to PH help center themes

Custom Theme

I need help designing a help center theme that matches my brand

$5,000

one-time

Free Consultation

What's included

  • Custom theme built on CSS, JS, & HTML
  • Custom header and footer
  • Styling of all pages
  • Fonts
  • Colors
  • Icons
  • Buttons
  • Unlimited revisions for 30 days
    zendesk themes

    Picto Themes

    Not ready for a custom theme? Get started with one of our free Picto themes

    Picto Light
    Picto Dark
    CUSTOM THEMES

    Help Center Transformations

    Maximize your self-serve potential with a fresh help center design and articles that resolve issues quickly.
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    Before
    After
    Before
    After

    See what we can do for you.No strings attached.

    If you’re ready to explore how optimized help center can level up your business, get in touch today.

    RESOURCES

    Expert resources for all your help center questions and more.

    Agent satisfaction score: what is it and how to measure it?

    Continue Reading -->

    How to break up with a client professionally

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    Streamlining the support onboarding process

    Continue Reading -->
    Solutions
    Flex supportDedicated teams
    Service offerings
    Customer supportTechnical supportPlayer supportTrust and safetyContent moderationManaged Help DeskManaged Help CenterQuality as a ServiceSoftware QA
    Technology
    Operator platformAI + automationAI bots
    Industry
    SaaSFinTechWellnessGamingEdTech
    Work with us

    We believe that every person, no matter where they live, has something special to contribute. If you're reading this, we're talking to you. Learn more about why people love working at PartnerHero.

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    2014-2024

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