The Staffing Calculator helps you forecast your optimal headcount and staffing schedule during every one-hour period in a given week. It's a tool made for teams of all sizes, allowing you to confidentially propose changes to staffing, KPIs, and ticket volumes.
How to use and read the PartnerHero Staffing Calculator
Gorgias Staffing Calculator Training
Zendesk Staffing Calculator Training
One of the most effective ways to make sure your support team is ready for an influx is to get them more help. PartnerHero has built experienced customer support teams for ecommerce brands like Etsy, thredUp, and Dr. Martens. Our flexible options mean you can scale up quickly to meet the demands of your busiest season.
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