CRESCENDO + PARTNERHERO

Augmented AI is the future of Customer Experience

Augmented AI  is the future of Customer Experience

Why Augmented AI?

Augmented AI is a category of artificial intelligence focused on enhancing human capabilities rather than replacing them.

Improved CX Outcomes
Team + Tech
The future of CX

Why Augmented AI?

Augmented AI  is a category of artificial intelligence focused on enhancing human capabilities rather than replacing them.

How we’re reimagining the impact of operations at scale

Our global footprint lets us build your CX capabilities to fit your needs, no matter the time of day. We have hubs across North America, LATAM, EMEA, and APAC.

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Build + learn
Implement team + tech
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Find efficiencies + reduce costs
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How we’re reimagining the impact of operations at scale

Our global footprint lets us build your CX capabilities to fit your needs, no matter the time of day. We have hubs across North America, LATAM, EMEA, and APAC.

+
Build + learn
Implement team + tech
+
Find efficiencies + reduce costs
+

How we’re reimagining the impact of operations at scale

Our global footprint lets us build your CX capabilities to fit your needs, no matter the time of day. We have hubs across North America, LATAM, EMEA, and APAC.

+
Build + learn
Implement team + tech
+
Find efficiencies + reduce costs
+

With Augmented AI, interactions start with AI agents, who perform better at repetitive tasks, across a broader scope and at a lower price point. They provide instant, 24/7 support across languages, time zones, and brands, resolving customer requests in seconds. When complex issues emerge, CX professionals take over seamlessly, collaborating with AI to create a customer experience that continuously improves and scales.

Implement team + tech

We’re accelerating the adoption of Augmented AI in customer service by bringing together advanced AI with an outstanding global customer service team. This combined offering presents a unique value proposition by delivering higher levels of customer engagement, power business insights, and support at lower cost — transforming customer service from a cost center to a strategic advantage.

Find efficiencies + reduce costs

The future of CX is Augmented AI, bringing together expert CX professionals with generative AI. We are confident in delivering customer experiences that exceed your expectations, and that is why we offer a quality guarantee with incident-based pricing: only pay for positive outcomes, not labor hours clocked.

Discover how Augmented AI can transform your customer experience

Download our Solution Brief on the Crescendo and PartnerHero full-stack platform to unleash extraordinary customer service at lower cost.

Download the Brief

Take your learning on the go with our digital guide.

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Discover how Augmented AI can transform your customer experience

Download our Solution Brief on the Crescendo and Presto full-stack platform to unleash extraordinary customer service at lower cost.

Download the solution brief ->

Learn more about Crescendo and PartnerHero

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Talk to a solutions designer. No strings attached.

If you’re ready to invest in Augmented AI and see results fast, talk to our team about which option is best for you.