Our Flex and Flex+ offerings give you options. Whether you have fluctuating volume, seasonal shifts, or simply need fractional help, we’ve got you covered.
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Our dedicated teams are custom built to be an extension of your brand. We’ll be here to partner with you in developing a strategy for a stronger tomorrow.
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The beauty of the hybrid offerings is that you can customize as needed. Build a foundational team and easily add resources for irregular volume.
FEATURES
Build what works for you.
Connect with one of our solutions designers to help you build a plan to elevate your CX strategy. No gimmicks. No strings. Just 30 minutes.
SERVICES
Every solution we craft is unique, because it’s specifically tailored to your businesses needs. What they all have in common is highly engaged team members who are supported by a robust internal culture and resources, and top notch industry expertise.
Our solutions are built to meet your customers where they are — whether by phone, email, chat, video, or social.
Seamless support that simply works. Associates integrate into your workflows, tools, and KPIs.
From bootstrap through IPO, we build teams of all sizes starting with just two agents.
SERVICES
We have seen the power of integrated professional services, which is why we’ve baked them into our business model. At PartnerHero every team has key resources right out of the box.
PartnerHero believes that Quality is foundational for successful CX, which is why we’ve integrated QA services into our offerings.
Proprietary Work Force Management expertise and tooling means less waste and more effective teams.
Training and ongoing education is part of our DNA. With dedicated training resources, your team’s always on their game.
Hosam is a leader in CX transformation and is dedicated to building tech-enabled outsourcing solutions for modern businesses
Night Owl | Morning Lark
Walking | Running
Coffee | Tea
Podcast | Music
Mountains | Coast
AMPLIFY
Power up your customer support has huge returns. Leverage our network of offerings to hyper focus on the areas you care about the most.
Invest in strategic experience and focus on creating the framework that will allow your CX department to thrive.
Care for the critically important infrastructure of your CX team with customized plans to build, manage, and optimize your help desk.
If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
RESOURCES
