Wholeheartedly
supporting your customers

Grow brand equity with accurate, empathetic
customer support

We know that when it comes to health and wellness, customers have high expectations. We excel at building intuitive teams who are masters at solving your customers’ queries.

I’ve always felt that PartnerHero has our new team members' best interest in mind, as well as BIOHM as a brand.

Danielle Filip
Biohm Customer Service Lead

FEATURES

  • 24/7 support teams
  • Custom hiring and evaluations
  • C2 and above English capabilities
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Customer
Support

Highly trained CX professionals care for your customers, strengthening your reputation.

Quality
Assurance

QA that ensures thoughtful interactions and helps your business get better.

Help Desk Optimization

Make the most out of your resources with optimized tools that work for you.

Content
Moderation

Providing a safe environment is of the highest importance when people are dealing with health.

WHY PARTNERHERO

Welcome to the PartnerHero way

Your journey is our journey

Thought leaders in your corner.

Metrics that get you where you’re going.

A step ahead when you can’t be.

An extension of the brand you love.

SERVICES

Partners in building healthy communities

Language
standards

Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.

User and
System Support

Support customers reliably as they navigate your health and wellness product.

Omnichannel

Every health and wellness business works differently and shows up in various channels. We adapt to you.

PRIVACY AND SECURITY

HIPPA compliant security practices

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When it comes to personal data, privacy and security we follow the golden rule and always treat your data the same way we’d want ours to be treated—that is, held to the highest rigor. We've done the work to ensure that the privacy and security of you teams is taken care of.

BLOG

Quality resources to get you the answers you seek

About PartnerHero

How we are becoming an AI-powered CX company

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Talk to a solutions designer. No strings attached.

If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.