Values-based support teams that align with your brand.
We custom build a team to match your culture, your customer, and your business needs. Then we layer on the training, tools, customer insights and more so your operation scales with quality and efficiency.
A toolkit for growing companies.
Need help vetting your latest release? Our global network of Software QA professionals can help you meet release deadlines with peace of mind and ensure that your apps and website remain bug-free.
We protect your brand like it’s our own. Our moderation associates and Trust & Safety specialists don’t just support your team, they become an extension of it, enforcing your community guidelines in any language and time zone.
We operate like stakeholders, not vendors.
We know that our success depends on your success. We’re passionate about supporting partners in meaningful ways and helping with whatever gets thrown their way.
Our additional services allow you to hone in and perfect your
operations for maximum quality and efficiency.
PartnerHero’s Quality Services can provide deep insights into your product, processes, and team performance. We can even QA your other vendors for unbiased auditing.
Our Optimization team can upgrade and maintain your support tools like Zendesk, Salesforce, HelpScout, Kustomer, Freshdesk and many more.
Training is the foundation of quality. Our world class Learning & Development experts can up-level your training.
PartnerHero places the highest value on security and privacy. To that end, some of our sites are HIPAA compliant and we are in the final stages of gaining ISO 27001 certification.
Ecommerce, from food delivery to fashion, is a competitive space. Having a scalable support team to help during busy periods can be a game-changer. Learn about outsourcing for your e-commerce company here.
As financial tools become a bigger part of everyday life, billions of users around the world require support. Learn more about how to scale your FinTech support operations here.
When it comes to something as personal as health & wellness, customers demand high quality customer support. Learn how you can scale your customer support operations with outsourcing here.
One of the great things about SaaS businesses is their scalability but it is crucial to have a scalable customer support team that can grow alongside your users. Learn more about how to scale support operations for your SaaS business here.
Don't see your industry here? No worries, we work with companies across dozens of industries. Contact our Solutions Team for more information.