We support learners and teachers alike, making for an exceptional educational experience.
QA that ensures the highest level of quality interaction and helps your platform get better.
Educational technology comes with specific challenges. Let our experts help you navigate.
Providing a safe environment is a prerequisite for optimized learning.
Upleveling your CX with AI solutions? Join our next demo session.
“Udemy students and instructors are in every corner of the world. As we continue to expand, we rely on PartnerHero to help scale high-quality customer support experiences.”
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support for learners, instructors, and administrators as they navigate the rapidly changing world of eLearning.
Every learning organization works differently and shows up in various channels. We adapt to you.
Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.
The purpose of measuring ASAT is to proactively identify risks such as burnout or lack of engagement, and ensure the team is happy doing the work they’ve been hired to do.
Curious how AI can actually improve customer experience without billion-dollar budgets? Let's talk about five real-world examples and learn practical ways to personalize, automate, and scale smarter.
A rising ticket backlog can overwhelm your support team and frustrate your customers. Here's how to cut it down quickly and sustainably—with smart prioritization, automation, and AI-powered support.
The purpose of measuring ASAT is to proactively identify risks such as burnout or lack of engagement, and ensure the team is happy doing the work they’ve been hired to do.
Curious how AI can actually improve customer experience without billion-dollar budgets? Let's talk about five real-world examples and learn practical ways to personalize, automate, and scale smarter.
A rising ticket backlog can overwhelm your support team and frustrate your customers. Here's how to cut it down quickly and sustainably—with smart prioritization, automation, and AI-powered support.
We make eLearning seamless, empowering learners, instructors, and administrators to get the most out of their digital experience.
FEATURES
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We support learners and teachers alike, making for an exceptional educational experience.
QA that ensures the highest level of quality interaction and helps your platform get better.
Educational technology comes with specific challenges. Let our experts help you navigate.
Providing a safe environment is a prerequisite for optimized learning.
SERVICES
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support for learners, instructors, and administrators as they navigate the rapidly changing world of eLearning.
Every learning organization works differently and shows up in various channels. We adapt to you.
PRIVACY AND SECURITY
Some things you’ve got to do by the book like—privacy and security
Explore data and security -->If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
BLOG
Let's talk about the most common questions around AI security and compliance in customer support—plus how to stay protected.
Let’s talk about how AI-augmented support blends AI and empathy to lighten workloads, increase loyalty, and scale services without sacrificing the human touch.
