Custom ecommerce solutions — get your store’s CX on point.

Building ecommerce CX that sells.

We’ve got what you need to build the right CX infrastructure for seamless self-service, all backed by a team of dedicated brand ambassadors.

PartnerHero helps Lovepop keep their team up and running even with the extreme spikes in volume, depending on the time of year.

FEATURES

  • 24/7 customer support
  • Exceptional ecommerce marketplace knowledge
  • Self-service infrastructure and knowledge
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Customer
Support

Friendly support across all your channels builds brand advocates.

Quality
Assurance

QA that ensures thoughtful interactions and helps your business get better.

Help Desk Optimization

Make the most out of your resources with optimized tools that work for you.

Content
Moderation

Technical experts to help your customers troubleshoot complex products and processes.

SERVICES

We'll take care of your customers, so you can focus on moving your business forward

Language
standards

Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.

User and
System Support

Our team knows the ins and outs of the major ecommerce platforms, so you get the most return from your CX team.

Omnichannel

People shop everywhere. We support voice, chat, email, SMS, and social media so you never miss a beat.

PRIVACY AND SECURITY

Handling PII data with care is critically important

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When it comes to personal data, privacy and security we follow the golden rule and always treat your data the same way we’d want ours to be treated—that is, held to the highest rigor. We've done the work to ensure that the privacy and security of you teams is taken care of.

Talk to a solutions designer. No strings attached.

If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.

BLOG

Quality resources to get you the answers you seek

Customer Support

Streamlining the support onboarding process

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