Accelerate your success with unparalleled SaaS support

Set your SaaS
business apart with
stellar support

You may be hesitant to outsource. Rest assured. We’re experts at putting together support teams who can deliver your customers answers swiftly and reduce churn.

We started with 4 agents in 2 locations and quickly realized working with PartnerHero was a viable strategy—so Loom now has 20+ agents in 3 locations.

FEATURES

  • 24/7 support teams
  • Custom hiring and evaluations
  • C2 and above English capabilities
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Accelerate your product success

Customer
Support

Highly trained CX professionals care for your customers, strengthening your reputation.

Quality
Assurance

QA that ensures thoughtful interactions and helps your business get better.

Help Desk Optimization

Make the most out of your resources with optimized tools that work for you.

Content
Moderation

Providing a safe environment is of the highest importance when people are dealing with health.

WHY PARTNERHERO

Welcome to the PartnerHero way

Your journey is our journey

Thought leaders in your corner.

Metrics that get you where you’re going.

A step ahead when you can’t be.

An extension of the brand you love.

SERVICES

Partners in innovation and compliance

Language
standards

Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.

User and
System Support

Support customers reliably as they navigate your SaaS product.

Omnichannel

Every SaaS works differently and shows up in various channels. We adapt to you.

PRIVACY AND SECURITY

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When it comes to personal data, privacy, and security we follow the golden rule and always treat your data the same way we’d want ours to be treated—that is, held to the highest rigor. We've done the work to ensure that the privacy and security of your teams are taken care of.

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Your guide to business process outsourcing services

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Talk to a solutions designer. No strings attached.

If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.

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Resources for all your SaaS-related questions and beyond

Customer Support

Streamlining the support onboarding process

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