We work with innovative FinTech companies that are revolutionizing the financial industry. We ensure their customer care is flawless and their privacy, security, and compliance are of the highest standard.
When it comes to money, supporting your customers with genuine, human support is crucial.
QA that ensures thoughtful interactions and helps your business get better.
Make the most out of your resources with optimized tools that work for you.
Technical experts to help your customers troubleshoot complex products and processes.
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support customers reliably as they navigate your financial products and tools.
Every FinTech business works differently and shows up in various channels. We adapt to you.
PRIVACY AND SECURITY
Handling PII data with care is critically importantExplore data and security -->
We have some of the best customer and employee retentions in the industry. And that’s because we build differently. We’ve proven that what’s good for people is good for business.
If you’re ready to invest in quality support and see results fast, talk to our team about which option is best for you.
With a well-thought-out onboarding plan, your agents will be better prepared for the job and more engaged in the work they do, resulting in a stronger team and happier customers.
We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.