Support teams built especially for you

Seamlessly expand your in-house support team

Our dedicated teams are custom-hired to align with your brand and purpose. Upholding your message, values, and voice is important to us—get outsourcing support that’s made to mesh with your existing team.

Dedicated Teams

Full-time, custom-hired teams, month-to-month agreements

We continue to have opportunities to mature our organization, and we wouldn’t be able to do it with just our team. We are in this together.

Spencer Starley, Sr. Director of Client Experience & Support Operations at Butterly Network

Starting at


per associate, per month
  • Any time zone, any language
  • 24/7 coverage available
  • Dedicated team of associates
  • Omnichannel support

We’ll assemble your A-team

Assessed for success

Dedicated team associates are given creative, custom assessments built to promote advanced communication and problem-solving skills.

Walking the walk

We know the importance of retention and treating people well. That’s why we’re always striving for great pay, benefits, growth, and culture.

Scale up, or down

Your dedicated team can start as small as two individuals and scale up from there.

Global, round-the-clock capabilities

Our global footprint means we can build your CX capabilities to fit your needs, no matter the time or day. We have hubs in the North America, LATAM, EMEA, and APAC.

Leading through expertise & building community

  • Every dedicated team is guaranteed to be professional and have QA and WFM training.
  • Small teams can operate more efficiently with shared management. As you scale, dedicated team leads ensure your program runs smoothly.
  • Access our webinars, tools and resources, and Partner events to connect with peers and share insights.
  • Leverage PartnerHero specialists to solve difficult issues or projects.

Dedicated teams across services— tailored to suit your needs


Highly trained CX professionals care for your customers, strengthening your reputation.


QA that ensures thoughtful interactions and helps your business get better.

Help Desk Optimization

Make the most out of your resources with optimized tools that work for you.


Providing a safe environment is of the highest importance when people are dealing with health.

Quality matters

We know the importance of high-caliber customer experiences, and so do our Partners. We work with brand-forward and purpose-driven companies from a wide range of industries.

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Talk to a solutions designer. No strings attached.

If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.

Still have questions?
We’ve got answers.

Can I have a dedicated team with just one person?
How long does it take to get started?
How do the rolling contracts work?
Can I upgrade or downgrade my Dedicated Teams plan?