Automation and AI tools are becoming hugely impactful in the CX space, and like any tool, they require strategic implementation with clean data and maintenance to function properly. PartnerHero’s solutions include AI and automation consulting as well as solution implementation and support.
TECHNOLOGY
For most programs, managed bots are an excellent way to increase efficiencies and reduce costs. We work with businesses to create the right solution—whether our own Operator Assist Bot or an integration with a technology partner.
STRATEGY
Our Fractional CXO network includes leading figures in CX technology innovation. These experts are available to collaborate on strategy, implementation, and leadership communication as you navigate a quickly changing landscape.
MANAGED SERVICES
Our Help Desk and Help Center managed services are both critical needs for businesses looking to optimize their programs for effective integration of automations. Good data management and effective tool setup are 90% of a successful AI program.
Platform
Operator Assist helps associates spend less time searching for information and more time engaging with customers. We work with partners to optimize knowledge data and train their instance of Assist for better AHT, more consistent responses, and streamlined training.
Talk to one of our solutions designers to see how you can bring it all together.
Let's GoLow-risk contracts made for flexibility—built on trust
Talk to one of our solutions designers to see how you can bring it all together.
Our security and data teams abide by the strictest compliance benchmarks, both in our services business and technology development.
INTEGRATED AI
We start with a comprehensive 360 audit of your existing technology stack, information integrity, and SOPs to understand the best solution for you.
We recommend a solution to fit your unique needs.
We help setup or tweak your existing knowledge data.
