AI & Automation Articles

AI and Automation

Exploring the power of AI chat assistants (and a live demo with Crescendo and PartnerHero!)

Mar 14, 2025

Curious about how AI-powered live chat assistants can transform customer interactions? Let's take a look together.

AI and Automation

How CX Leaders Can Balance Automation, Empathy, and Compliance

Mar 14, 2025

CX leaders must juggle speed, empathy, and strict regulations. Explore how to implement AI responsibly and keep the human touch alive—so you can protect your brand and earn long-term customer trust.

AI and Automation

The 5 Surprise Team Development Benefits of Augmented AI

Mar 6, 2025

Discover how Augmented AI frees up your team for more strategic, creative CX work—without sacrificing the human touch. Learn the five surprising ways this approach overcomes AI skepticism and drives sustainable team development.

AI and Automation

How to Implement Augmented AI in Customer Support

Feb 27, 2025

Struggling with support escalations and repetitive inquiries? Discover how Augmented AI frees your team from the mundane, blending AI efficiency with human expertise to deliver a seamless customer experience.

AI and Automation

The Challenges of AI Adoption: Lessons from CX Leaders

Feb 21, 2025

Explore the top challenges companies face when adopting AI in customer experience. Learn from CX leaders about overcoming integration hurdles, building team trust, ensuring data quality, and meeting compliance standards for successful AI implementation.

AI and Automation

AI for business growth: how AI can help companies scale and innovate

Feb 20, 2025

How can AI drive business growth, and which industries are reaping the biggest rewards? Let’s talk about it.

AI and Automation

Exploring the power of AI chat assistants (and a live demo with Crescendo and PartnerHero!)

Mar 14, 2025

Curious about how AI-powered live chat assistants can transform customer interactions? Let's take a look together.

AI and Automation

How CX Leaders Can Balance Automation, Empathy, and Compliance

Mar 14, 2025

CX leaders must juggle speed, empathy, and strict regulations. Explore how to implement AI responsibly and keep the human touch alive—so you can protect your brand and earn long-term customer trust.

AI and Automation

The 5 Surprise Team Development Benefits of Augmented AI

Mar 6, 2025

Discover how Augmented AI frees up your team for more strategic, creative CX work—without sacrificing the human touch. Learn the five surprising ways this approach overcomes AI skepticism and drives sustainable team development.

AI and Automation

How to Implement Augmented AI in Customer Support

Feb 27, 2025

Struggling with support escalations and repetitive inquiries? Discover how Augmented AI frees your team from the mundane, blending AI efficiency with human expertise to deliver a seamless customer experience.

AI and Automation

The Challenges of AI Adoption: Lessons from CX Leaders

Feb 21, 2025

Explore the top challenges companies face when adopting AI in customer experience. Learn from CX leaders about overcoming integration hurdles, building team trust, ensuring data quality, and meeting compliance standards for successful AI implementation.

AI and Automation

AI for business growth: how AI can help companies scale and innovate

Feb 20, 2025

How can AI drive business growth, and which industries are reaping the biggest rewards? Let’s talk about it.

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