We work with innovative FinTech companies that are revolutionizing the financial industry. We ensure their customer care is flawless and their privacy, security, and compliance are of the highest standard.
FEATURES
When it comes to money, supporting your customers with genuine, human support is crucial.
QA that ensures thoughtful interactions and helps your business get better.
Make the most out of your resources with optimized tools that work for you.
Technical experts to help your customers troubleshoot complex products and processes.
SERVICES
Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.
Support customers reliably as they navigate your financial products and tools.
Every FinTech business works differently and shows up in various channels. We adapt to you.
PRIVACY AND SECURITY
Handling PII data with care is critically important
Explore data and security -->We have some of the best customer and employee retention rates in the industry. And that’s because we build differently. We’ve proven that what’s good for people is good for business.
180+
brand-forward customers
2,800+
amazing
associates
19
remote
hubs
6
global
offices
12+
supported
languages
If you’re ready to invest in quality support and see results fast, talk to our team about which option is best for you.
BLOG
Today, we are welcoming Sahar Rahmani, who is joining PartnerHero as our Vice President of Engineering and AI, making sure that we continue to constantly innovate and deliver value to our partners from day one.
This article takes you through the benefits of incorporating an appeals system—whether that be a simple email channel or a complex workflow—and details best practices in the industry.
