image of customer with solutions around her. managed bots automation optimization flex ai and fractional cxo

Protect your brand and community

Connect with Solutions

and Quality

Our focus on training and quality reduces risk to your brand, making it easy to adopt new policies, systems, and guidelines.


We help leading companies enforce their community guidelines and have top talent on staff to help guide the way.


Our approach is people-first. We provide a range of wellness services to ensure your team’s mental and emotional health is taken care of.


Our global team provides insights and cultural context, in addition to language support and 24/7 follow-the-sun coverage.

Download our Trust & Safety Guide

Not sure which BPO to pick? We’re not all created equal. Download our Trust & Safety guide to learn why outsourcing with integrity isn’t such a far fetched idea after all.


Don’t worry. We won’t ask you for any information.


Human experts to fill in the gaps for your AI solutions

Implementing AI? We've got top-of-their-game humans who specialize in balancing AI automation and human intelligence for Trust & Safety. We're here to help with QA/ auditing, annotation, testing, policy design, and more.

We treat your data like our own

Read more about our security program →


Our people-first approach helps make a tough job easier

We know the ins and outs of trust & safety aren’t always easy when it comes to handling sensitive content. Our teams are equipped with an abundance of specialized resources to keep their mental health and work environment psychologically safe.

Data driven. Purpose fueled.

We harness our expertise and industry-leading technology to drive measurable impacts. Improving CSAT scores, building customer retention, scaling and aligning teams—you name it, we’ve done it before.

We know we are in good hands with PartnerHero. Their leadership is top-notch and they have true experts working on our problems. With PartnerHero we've been able to scale our operations at a very reasonable cost. I can't say enough good things about the partnership.

Director of Customer Experience | Meetup


brands trust PartnerHero with their operational support needs

Explore customer stories -->


increase in customer retention

see how -->


increase in customer retention

see how -->


increase in customer retention

see how -->

Putting together a top-notch team to tackle any job

We have Trust & Safety practitioners from the tech industry who understand the challenges of today's ecosystem.

Meet Alice -->

Build a 360° customer experience engine

Taking care of your community can happen in many areas. See where else PartnerHero can help you succeed.

Customer Support

PartnerHero matches exceptional individuals with companies to create customer experiences that feel in-house, not outsourced.

Explore More -->

Quality Assurance

Ensure end-to-end high performance, from brand voice to policy adherence and beyond.

Explore More -->

Talk to a solutions designer. No strings attached.

If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.


Superb resources packed with handy tips and tricks

Beverage company

continue reading -->

PC optimization company

continue reading -->