On-demand customer support outsourcing

Flex Support is a perfect solution if you need to expand your support coverage but don’t have the ticket volume to justify full-time agents yet.

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Solutions for every stage of growth

Affordable services that evolve alongside your business.

Flex Support

Low volume, wide coverage

Pay a low monthly subscription fee and get professional customer support when you need it.

starts at

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  • 30 Day Rolling Agreements
  • Upgrade to a full time team whenever you're ready
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Dedicated Teams

Full time, customized team

Fully dedicated teams of 2-15 associates, hand picked to align with your brand and values.

starts at
per associate/mo.

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  • 24/7 Coverage Available
  • Any Time Zone, Any Language
  • Dedicated Associates
  • Customer Support, QA, Trust & Safety and more.
  • Starting at 30 Day Rolling Agreements
  • Add proficiencies, additional associates and temps at any time
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Managed Operations

High volume, wide coverage

Highly scalable teams with dedicated leadership, established SLA's and limitless potential.

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  • 24/7 Coverage Available
  • Any Time Zone, Any Language
  • World Class BPO service with unrivaled attention to quality and culture
  • 1-3 year agreements
  • Add proficiencies, additional associates and temps at any time
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Scale up or down quickly without long-term contracts

Want to provide great customer support but don’t have the volume to require full-time team members?

Consider Flex—outsourcing for your exact needs.

  • Pay by the hour
  • Launch in one to two weeks
  • Email, chat, SMS, or voice
  • 24/7 coverage

We can quickly spin up highly trained customer service professionals with deep expertise in your industry to handle support 24/7 without a dip in quality.

Book a call with our solutions team to learn how we can help!

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Offerings built for your business

Tailored to your needs
Cost Effective
Quality First

"PartnerHero is more than just a BPO to us. They own the entire onboarding process and have allowed us to scale our business needs. They understand our culture, which enables us to level up the service and support we can provide our customers."

Bhav Raju
Senior Manager of Customer Happiness Operations


brands trust PartnerHero with their operational support needs
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Ready to Outsource?

Too many BPOs provide low-quality service and force you into a long-term contract. PartnerHero is different. We know startups need flexibility. Our Flex Support option is billed hourly based on the amount of coverage you need and our standard contract is 30-day rolling.

With PartnerHero, you can get started fast, do more with less, and continue to grow your business.

Book a call to learn more