Your help desk software, managed

Your help desk should help your team succeed. We’ll build you the perfect solution to take your CX to the next level.

Managed Help Desk & AI

Whether you’re migrating to a new help desk or optimizing an existing one, our certified experts are here to help.

Migration

I need help migrating to a new help desk

$1,750

monthly with 90-day rolling agreement

Free Consultation
What's included
  • Migration Planning
  • Data migration (price based on volume)
  • Help desk configuration
  • Channels
  • Rules & automation
Subscription benefits
  • Unlimited help desk requests*
  • Custom help desk reporting
  • Proactive help desk monitoring
  • Unlimited access to PH products & resources
Add-Ons:
  • AI & rule-based help desk bot ($250/month)
  • Custom help center theme ($5,000/one-time)

Optimization

I need help optimizing an existing help desk

$1,750

monthly with 90-day rolling agreement

Free Consultation
What's included
  • Optimization planning
  • Help desk configuration
  • Channels
  • Rules & automation
Subscription benefits
  • Unlimited help desk requests*
  • Custom help desk reporting
  • Proactive help desk monitoring
  • Unlimited access to PH products & resources
Add-Ons:
  • AI & rule-based help desk bot ($250/month)
  • Custom help center theme ($5,000/one-time)
*Unlimited admin requests include changes to native help desk features. Custom and/or integration development are not included.

Our Partners

We're certified implementation partners for Zendesk and Gorgias.

Meet the Team

Hosam Hassan

Customer Support Expert

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Aaron Corley

Zendesk Expert

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Gaby Bitar

Front End Developer

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Craig Stoss

Head of CX Services

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We're a BPO committed
to doing better

The BPO industry is relatively young but has gained a bad reputation in that short time. When people think about outsourcing, they usually think about low quality and even worse ethics. 

We’re proof that there is a better way. 

We connect talented and capable people from all over the world with innovative companies who care about business metrics and values. We're big fans of integrity, finding the right fit, and bringing opportunity to places that have traditionally been left behind.

33% YoY 
Partner Growth

Average Employee
Tenure: 545 Days 

<1.2% Monthly
Voluntary Attrition