Meet your best Helpdesk yet

Whether you’re migrating to a new Helpdesk or optimizing an existing one, our certified experts are here to help.

Book a meeting

Meet your best help desk yet

Our certified experts are always on hand to assist you with migrating to a new help desk, optimizing an existing one, or whatever else you might need.

They understood exactly what we needed, were professional, reliable, and came up with solutions to all our issues.

FEATURES

  • Migration planning and execution
  • Optimization planning and execution
  • Help desk configuration
  • AI and rule-based bots

PartnerHero is able to find very talented and motivated people. I’ve never come across a company that is able to do that and do it so quickly.

  • Migration planning and execution
  • Optimization planning and execution
  • Help desk configuration
  • AI & Rule based bots

Managed Helpdesk

Migrating to a new helpdesk? Optimizing an existing one? Our certified experts are here to assist.


Migration

starting at $1,750

monthly with 90-day rolling agreement

Get a free consultation

What's included

  • Migration planning
  • Data migration (price based on volume)
  • Help desk configuration: Channels + rules and automation

    Subscription benefits

    • Unlimited help desk requests*
    • Custom help desk reporting
    • Proactive help desk monitoring
    • Unlimited access to PH products and resources

    Add-ons

    • Cloud-based phone ($250/mo)
    • Custom help center theme ($5,000/one time)

    Optimization

    starting at $1,750

    monthly with 90-day rolling agreement

    Get a free consultation

    What's included

    • Optimization planning
    • Help desk configuration: Channels + rules and automation

      Subscription benefits

      • Unlimited help desk requests*
      • Custom help desk reporting
      • Proactive help desk monitoring
      • Unlimited access to PH products and resources

      Add-ons

      • Cloud-based phone ($250/mo)
      • Custom help center theme ($5,000/one time)
      SERVICES

      Help desk services

      Migrating to a new help desk? Optimizing an existing one? Our certified experts are here to assist.
      ‍

      Migration

      I need help migrating to a new help desk

      starting at $1,750

      monthly with 90-day rolling agreement

      Free Consultation

      What's included

      • Migration planning
      • Data migration (price based on volume)
      • Help desk configuration
      • Channels
      • Rules and automation

      Subscription benefits

      • Unlimited help desk requests*
      • Custom help desk reporting
      • Proactive help desk monitoring
      • Unlimited access to PH products and resources

      Add-ons

      • Cloud-based phone ($250/mo)
      • Custom help center theme ($5,000/one time)
      • Managed bots

      Optimization

      I need help optimizing an existing help desk

      $1,750

      monthly with 90-day rolling agreement

      Free Consultation

      What's included

      • Optimization planning
      • Help desk configuration
      • Channels
      • Rules and automation

      Subscription benefits

      • Unlimited help desk requests*
      • Custom help desk reporting
      • Proactive help desk monitoring
      • Unlimited access to PH products and resources

      Add-ons

      • Cloud-based phone ($250/mo)
      • Custom help center theme ($5,000/one time)
      • Managed bots

      Global round-the-clock capabilities

      Our global footprint lets us build operational capabilities to fit your needs, no matter the time of day. We specialize in building teams onshore, offshore, and nearshore with hubs across North America, LATAM, EMEA, and APAC.

      3,200+
      associates
      globally
      Tegucigalpa, HondurasBucharest, RomaniaGreensboro, USACape Town, South AfricaManila, PhilippinesBoise, USASan Pedro Sula, Honduras

      AMPLIFY

      Do more with 360° CX services

      Optimal CX is built by many

      Customer support

      PartnerHero matches exceptional individuals with companies to create customer experiences that feel in-house, not outsourced.

      Learn More -->

      Quality assurance

      PartnerHero’s quality assurance services are designed to ensure end-to-end high performance, from brand voice to policy adherence and beyond.

      Learn More -->

      Talk to a solutions designer. No strings attached.

      If you’re ready to invest in quality and see results quickly, talk to our team about which option is best for you.

      Talk to a solutions designer. No strings attached.

      If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.

      RESOURCES

      Expert resources for all your help desk questions and more

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