We offer customized technical support solutions to meet the needs of your business. Whether it's troubleshooting, software installations, or network maintenance, our team is ready to assist.
Gwyn Krueger
VP of CX and Operations at Meetup
FEATURES
Talk to one of our solutions designers to see how you can bring it all together.
Let’s GoSERVICES
We encourage, and train for empathy as much as we do technical aptitude for frustration-free troubleshooting.
We find product-aligned associates who love to get into the details and drive customer retention with on-brand engagement.
With 24/7 support from around the world, your customers won’t have to wait for answers.
01
Our solution design process for technical support is robust. We dig into what skill level, language competency, and technical aptitude you need to succeed.
02
Once you feel great about your solution, we’ll work with you to develop custom job descriptions and training so you can feel confident that you’ll have an aligned, engaged team from day one.
03
Once we go live, we’ll be analyzing the team’s abilities and iterating on additional training and resources as needed. When we feel confident the transition has been successful, we’ll transition your program out of launch.
04
Our philosophy for operating is one of constant improvement. We’ll meet regularly to highlight opportunities that will improve you and your team.
AMPLIFY
Protect your customers with a team of Trust & Safety experts who make it easy to adopt new security policies, systems, and guidelines.
PartnerHero’s Quality Assurance Services are designed to ensure end-to-end high performance, from brand voice to policy adherence and beyond.
If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
RESOURCES
