Best Practices for Managing a Remote Team

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PartnerHero
April 21, 2020
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Best Practices for Managing a Remote Team

Remote work can be a dream job for some and an opportunity to acquire the top talent for employers. Working remotely is on the rise and provides a wide range of benefits for everyone involved. However, if you’re leading the project, this could present some challenges.

Here are some tips on how to better manage a team from anywhere in the world:

Define parameters with Remote Workers

With remote teams, it’s extremely crucial to outline the parameters for a well-balanced work/personal life. It is very important to keep in mind the schedules of each team member, so notifications and email do not disturb their off time. Showing that you care, even with the smallest of things, will help build positive relations and make work easier for everyone.

Foster and Embrace Diversity

When managing remote teams, cultural diversity is a given. It is unequivocally essential to learn how each team member receives feedback, for example, to avoid misunderstandings and conflicts. Managers need to ensure they promote a mindset that’s inclusive, respectful toward national holidays, and above all, respectful toward every single cultural difference.

Set clear expectations from the start

Every project has expectations. Being absolutely transparent about what is expected of your team will help keep them focused and work toward the same objectives. Here are a few fundamental topics you should set clear expectations for:

  • Work hours
  • Availability
  • Communication system
  • Timely meetings
  • Key projects and deadlines
  • Scheduled meetings
  • Respond to email

Provide assistance When They Need it

As a leader is very important to understand and identify when your team members are feeling overwhelmed. Whether it's unexpected problems or difficulties with solving a certain situation, as a leader, you need to be there to lend them a helping hand.

Invest in a Project Management Software

Your remote team working culture will flourish when you have everything under one roof, and this can be made possible when you rely on remote team management software to plan tasks, projects, and even people. Here’s what you can do with project management software:

  • Track productivity
  • Maintain and manage timesheets
  • Share information in real-time
  • Have discussions
  • Manage the tasks on a task list

Managing remote teams is challenging, but by following these simple rules, you’ll definitely have a better grasp of it. This way, you can have a group of loyal, hard-working and productive associates that will help you reach the company vision sooner!

PartnerHero

PartnerHero is the BPO for companies that care about quality and people. We connect talented and capable people from all over the world with innovative companies who care about business metrics and values. We're big fans of integrity, finding the right fit, and bringing opportunity to places that have traditionally been left behind. We specialize in Customer Support, Trust & Safety, Quality Assurance and Software QA. Visit our website and drop us a line.

PartnerHero is the BPO for companies that care about quality and people. We connect talented and capable people from all over the world with innovative companies who care about business metrics and values. We're big fans of integrity, finding the right fit, and bringing opportunity to places that have traditionally been left behind.We specialize in Customer Support, Trust & Safety, Quality Assurance and Software QA. Visit our website and drop us a line.

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