PartnerHero US Is ISO 27001 Certified

Keeping your organization’s business and customer information safe is extremely important to us. All of our security programs are architected around ISO 27001 standards, which means we follow strict compliance requirements related to information security, privacy, and data handling and protection. 

Our US operations have received ISO/IEC 27001:2013 certification from Schellman & Company, which means our information security management system (ISMS) has been independently verified to meet the highest global standards for security and data governance. Our operations in other regions continue to operate at the same high standard and we’re pursuing certification for all of PartnerHero’s locations.

What this means for partners

As one of the leading business process outsourcing companies, PartnerHero handles sensitive data and business information from our partners’ customers every day. We put a premium on protecting all that data.

Our ISO 27001 certification means that you can rest easy knowing that your data is protected by information security systems and processes that have been independently verified to conform to international best practices. You can be confident in:

  • the reliability of our information security programs,
  • the resilience of our business processes,
  • our safe and secure handling of sensitive data,
  • the breadth of our risk mitigation strategies, and 
  • an ongoing commitment from our leadership to the highest level of data security.

Furthermore, ISO 27001 certification means that our programs will be subject to ongoing risk assessments and regular internal audits, as well as continued security training for existing and new PartnerHero associates. 

What about other regions?

We have received certification for our US operations and we’re in the process of getting our other regions certified as well. But information security for us is business as usual. Our security programs have always been designed to adhere to ISO 27001 standards, and that hasn’t changed. Our partners’ business data and customer data is protected by processes and programs architected around the highest level of security best practices—this certification just makes it official (i.e., validated by a 3rd party) in the US!

You can read more about PartnerHero’s security programs here.