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PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

PartnerHero launches Humanize for 24/7 support in Shopify

Nov 15, 2024

Humanize democratizes customer support by allowing any Shopify merchant to add 24/7 support to their store at affordable rates.

PartnerHero Culture

Crescendo Acquires Customer Operations Innovator PartnerHero

Oct 15, 2024

SAN FRANCISCO – Oct. 2, 2024 – Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Price and terms of the deal were not disclosed. The combined companies aim to disrupt an estiated half trillion dollar plus market opportunity.

PartnerHero Culture

PartnerHero + Crescendo = Augmented AI

Oct 15, 2024

It’s with immense pleasure and excitement that we’re announcing the acquisition of PartnerHero by Crescendo AI, and the launch of our combined offering: Augmented AI.

PartnerHero Culture

Why Does This Moment Feel Different?

Oct 15, 2024

This post is about what is happening to black people in America, but we know there are experiences shared by marginalized people all over the world.

George Floyd died (and lived) under circumstances that are all too familiar, as a victim of racial injustice. That he was murdered by the system that was designed to protect him is sadly not unique.

I stand with the right to choose

That is what I am doing. 

In the United States, overturning Roe v. Wade is the culmination of a nearly 40-year assault on women's rights — especially reproductive rights — by anti-choice activists. Despite the precedent being reaffirmed by high courts multiple times over the past four decades, despite widespread popular support for a women's right to choose, and despite mountains of evidence that making abortion illegal will have tragic and deadly consequences for women, that right is about to be stripped away. In addition to making abortion illegal in many states, which the Supreme Court’s draft decision will do, there is even talk about enacting a nationwide ban, curtailing access to birth control, or challenging other privacy-based rights. All of this is terrifying, and regardless of where you stand on the subject, women should be the ones making decisions for themselves. 

In addition to clearly stating where I stand, today, PartnerHero is donating $5,000 to Planned Parenthood. We will also look at our existing benefits and see what more can be done to support reproductive rights and care. 

Abortion is a fraught topic and there are many people who believe that is it never a moral or acceptable choice. I know that not everyone will agree with my stance, including some at PartnerHero, which operates in some countries where abortion remains illegal. But let’s be clear: this ruling will be disastrous for both the right to bodily autonomy and to women’s, trans, and nonbinary healthcare. 

I strongly believe the decision to have an abortion is a personal choice, and that anyone with the ability to become pregnant should have the power to choose what’s right for them. 

Shervin

Shervin Talieh