PH Partner
PH Partner
Kodif is a low-code platform that helps businesses create and manage self-service experiences and assist with contextual agent workflows. It offers a variety of features, including automating workflows, generating responses, chatbots, and suggesting resolutions based on previous tickets. Kodif can help businesses to reduce the workload on customer support teams, improve customer satisfaction, and save money.
PH Partner
PH Partner
Ultimate is an all-in-one customer experience platform that allows businesses to unify customer data from multiple sources, automate workflows, and analyze customer behavior to drive personalized interactions. Its key features include omnichannel support, advanced analytics, automation, and integration with other popular business tools.
PH Partner
PH Partner
Customers bring questions, Aide brings answers. AI suggestions save your team from manually looking up knowledge
PH Partner
PH Partner
Ascendo AI is a software product that automates customer support experiences and helps customer support teams increase their speed, accuracy, and productivity. It does this by using artificial intelligence (AI), cognitive RPA, natural language processing (NLP), and machine learning (ML) technologies.
PH Partner
PH Partner
Awaken is a customer experience platform that helps businesses improve their customer experience. It offers a variety of features, including customer feedback, sentiment analysis, and customer journey mapping.
PH Partner
PH Partner
Basedash is a low-code platform that helps businesses build internal tools quickly and easily. It offers a variety of features, including database integration, drag-and-drop interface, and collaboration. Basedash is a great option for businesses that need to build tools but do not have the resources to hire a development team.
PH Partner
PH Partner
Capacity provides teams with instant access to the knowledge they need to do their best work. A helpdesk, powered by artificial intelligence, that automates support for customers and employees, which increases teams’ capacity to do their best work.
PH Partner
PH Partner
Digital Genius is an AI-powered customer service software that enables businesses to automate customer support and improve customer satisfaction. Its strongest feature is its ability to understand and respond to customer inquiries in multiple languages.
PH Partner
PH Partner
FlowEQ is a customer support platform that helps businesses manage their customer interactions. It offers a variety of features, including ticket management, knowledge base, and live chat. FlowEQ can be used by customer support leaders to track and manage customer interactions, identify trends, and improve the customer experience.
PH Partner
PH Partner
Forethought is an AI-powered customer support software that enables businesses to automate customer inquiries and improve customer satisfaction. Its strongest feature is its ability to provide real-time recommendations to support agents based on customer inquiries.
PH Partner
PH Partner
Happitu is an affordable speech analytics and scripting platform that acts as your service team's personal coach. It gives agents the process, resources, and insights to deliver the perfect customer experience over the phone.
PH Partner
PH Partner
Knots can automate Zendesk workflows and streamline processes with a variety of ways. It scans support tickets, detects patterns, extracts vital, unstructured information, and then neatly organizes it into ticket fields.
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PH Partner
PH Partner
AI and automation platform for contact centers. The Laivly platform connects your existing tech stack to leverage generative AI to improve your service.
PH Partner
PH Partner
Lang auto-tags and routes tickets to help identify insights and trends, flag inefficient agent workflows, and notify you of issues impacting your customer journey
PH Partner
PH Partner
Loris is a customer support and engagement platform that allows businesses to manage customer inquiries and support tickets across various channels. Its strongest feature is its AI-powered chatbot, which can handle common inquiries and free up support agents to handle more complex issues.
PH Partner
PH Partner
Mavenoid is an intelligent customer support platform powered by AI and virtual product guides. It enables Customer Support leaders to create interactive troubleshooting guides and virtual assistants that help customers diagnose and resolve product-related issues. Mavenoid helps reduce support costs, enhance self-service capabilities, and provide personalized and efficient support experiences.
PH Partner
PH Partner
An AI-powered platform for customer service quality assurance and ticket deflection. Its strongest feature is its ability to automate the QA process by analyzing and scoring customer service interactions, providing real-time feedback to agents, and suggesting ways to improve customer experience.
PH Partner
PH Partner
A cloud-based platform that provides a suite of customer service and engagement tools, including omnichannel routing, workforce optimization, and analytics. Its strongest feature is its ability to provide a unified platform for customer service teams, improving collaboration, and increasing efficiency.
PH Partner
PH Partner
An AI-powered call center platform that uses speech analytics to automate call analysis and provide real-time coaching to agents. Its strongest feature is its ability to improve the quality of customer interactions by analyzing speech and providing feedback to agents in real-time.
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PH Partner
PH Partner
PH Partner
PH Partner
Very specific to IoT or wifi-related industries, RouteThis helps diagnose and recommend solutions to connectivity issues.
PH Partner
PH Partner
A customer experience analytics platform that uses AI and machine learning to analyze customer feedback across various channels such as social media, reviews, and support tickets. It provides insights into customer sentiment, trends, and issues to help businesses improve their products and services.
PH Partner
PH Partner
A customer support automation platform that uses AI and machine learning to provide agents with real-time guidance and assistance during customer interactions. It offers tools for automating routine tasks, generating personalized responses, and improving overall customer experience.
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PH Partner
PH Partner
A platform for creating interactive guides and tutorials to help customers solve their problems quickly and efficiently. It offers tools for creating step-by-step guides, embedding them on websites and applications, and tracking customer engagement.
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PH Partner
PH Partner
SwiftEQ is a tool that helps customer support teams automate their work and improve customer experience. It offers a variety of features, including ticket automation, knowledge base integration, chatbots, and analytics. SwiftEQ can help customer support teams to reduce workload, improve efficiency, and provide better customer support.
PH Partner
PH Partner
TheLoops is an all-in-one Intelligent Support Operations platform providing actionable insights for CX teams using prediction and GenAI to increase your team’s productivity. It offers features such as sentiment analysis, escalation prevention, contextual collaboration, and real-time reporting, as well as integrations with other business tools across your company's tech stack.
PH Partner
PH Partner
an AI-powered co-pilot built to help provide the best support to your customers and community across your Slack, Discord, and Website.
PH Partner
PH Partner
A customer success platform that enables businesses to streamline customer onboarding, retention, and expansion efforts. Its strongest feature is the ability to provide a 360-degree view of the customer journey, which helps businesses make informed decisions and improve customer outcomes.
PH Partner
PH Partner
Wonderment is a tool that helps businesses improve their post-purchase experience. It offers features such as branded order tracking pages, proactive shipping notifications, email and SMS marketing, and integrations. Wonderment can help businesses reduce support tickets, increase customer satisfaction, and drive repeat sales.
PH Partner
PH Partner
A customer feedback and experience management tool that helps businesses measure and analyze customer satisfaction and loyalty. Its strongest feature is the ability to provide actionable insights and trends, which help businesses identify areas for improvement and optimize customer experiences.
PH Partner
PH Partner
A platform for creating interactive decision trees, chatbots, and guided workflows. Its strongest feature is the ability to automate customer service and support processes, which helps businesses improve efficiency and reduce response times.
PH Partner
PH Partner
A decision tree and interactive flowchart tool that helps businesses automate processes and streamline workflows. Its strongest feature is the ability to create interactive decision trees and troubleshooters, which helps businesses improve customer support and reduce response times.
PH Partner
PH Partner
XFind is a tool that helps businesses improve their customer support by automatically surfacing the most relevant information and insights when and where teams need it. It does this by using AI to analyze all available enterprise information, including customer interactions, knowledge bases, and other data sources. XFind can then surface this information to customer support agents in real time, helping them to resolve customer issues faster and more effectively.
