Some of the sharpest tools in the shed.

Categories
Agent Assist
Agent Assist
Business Intelligence
Business Intelligence
Chat Bot
Chat Bot
Cobrowsing
Cobrowsing
Contact Center Software
Contact Center Software
Conversational AI
Conversational AI
Customer Guidance
Customer Guidance
Demo Automation
Demo Automation
Help Desk
Help Desk
Knowledge Management
Knowledge Management
Learning Management
Learning Management
QA
QA
Sentiment Analysis
Sentiment Analysis
Slack Support
Slack Support
Success Management
Success Management
Support Operations
Support Operations
Survey/Voice of Customer
Survey/Voice of Customer
Telephone/VoIP
Telephone/VoIP
Translation Services
Translation Services
Video
Video
Workforce Management
Workforce Management

Appcues

PH Partner

PH Partner

Appcues is a product adoption platform that helps businesses onboard new users and increase product engagement. It offers a variety of features, including interactive tutorials, in-app guides, and user feedback surveys.

Laivly

PH Partner

PH Partner

AI and automation platform for contact centers. The Laivly platform connects your existing tech stack to leverage generative AI to improve your service.

Pendo

PH Partner

PH Partner

Pendo is a product experience platform that helps businesses understand how customers use their products. It offers a variety of features, including product analytics, product feedback, and product recommendations. Pendo can be used by customer success leaders to understand how customers use their products, identify areas for improvement, and develop strategies to increase customer retention.

Tango

PH Partner

PH Partner

Tango is a tool that helps businesses create interactive walkthroughs. These walkthroughs can be used to train new employees, onboard customers, or provide support to users. Tango offers features such as recording and editing your screen, sharing your walkthroughs, and tracking your results. Tango can help businesses improve their training, onboarding, and support processes.

Walkme

PH Partner

PH Partner

Walkme is a digital adoption platform that provides on-screen guidance and interactive walkthroughs to assist users with software adoption and usage. Customer Support leaders can leverage Walkme to create interactive tutorials and onboarding experiences, reducing user frustration and improving customer success. It is ideal for organizations aiming to enhance user onboarding, minimize support requests, and increase product adoption rates.