Some of the sharpest tools in the shed.

Categories
Agent Assist
Agent Assist
Business Intelligence
Business Intelligence
Chat Bot
Chat Bot
Cobrowsing
Cobrowsing
Contact Center Software
Contact Center Software
Conversational AI
Conversational AI
Customer Guidance
Customer Guidance
Demo Automation
Demo Automation
Help Desk
Help Desk
Knowledge Management
Knowledge Management
Learning Management
Learning Management
QA
QA
Sentiment Analysis
Sentiment Analysis
Slack Support
Slack Support
Success Management
Success Management
Support Operations
Support Operations
Survey/Voice of Customer
Survey/Voice of Customer
Telephone/VoIP
Telephone/VoIP
Translation Services
Translation Services
Video
Video
Workforce Management
Workforce Management

Ascendo AI

PH Partner

PH Partner

Ascendo AI is a software product that automates customer support experiences and helps customer support teams increase their speed, accuracy, and productivity. It does this by using artificial intelligence (AI), cognitive RPA, natural language processing (NLP), and machine learning (ML) technologies.

Idiomatic

PH Partner

PH Partner

Idiomatic is a customer feedback analysis platform that uses AI to analyze customer feedback from various sources, such as surveys, social media, and support tickets. Its strongest feature is its ability to provide actionable insights and recommendations to help organizations improve the customer experience.

LevelAI

PH Partner

PH Partner

Level AI's call center AI uses semantic intelligence to understand support interactions to improve contact center team performance.

TheLoops

PH Partner

PH Partner

TheLoops is an all-in-one Intelligent Support Operations platform providing actionable insights for CX teams using prediction and GenAI to increase your team’s productivity. It offers features such as sentiment analysis, escalation prevention, contextual collaboration, and real-time reporting, as well as integrations with other business tools across your company's tech stack.