Some of the sharpest tools in the shed.

Categories
Agent Assist
Agent Assist
Business Intelligence
Business Intelligence
Chat Bot
Chat Bot
Cobrowsing
Cobrowsing
Contact Center Software
Contact Center Software
Conversational AI
Conversational AI
Customer Guidance
Customer Guidance
Demo Automation
Demo Automation
Help Desk
Help Desk
Knowledge Management
Knowledge Management
Learning Management
Learning Management
QA
QA
Sentiment Analysis
Sentiment Analysis
Slack Support
Slack Support
Success Management
Success Management
Support Operations
Support Operations
Survey/Voice of Customer
Survey/Voice of Customer
Telephone/VoIP
Telephone/VoIP
Translation Services
Translation Services
Video
Video
Workforce Management
Workforce Management

Siena

PH Partner

PH Partner

Siena is an autonomous chat platform designed for commerce that combines the best of human empathy and intelligent automation to transform the way you operate and engage with customers.

Ultimate

PH Partner

PH Partner

Ultimate is an all-in-one customer experience platform that allows businesses to unify customer data from multiple sources, automate workflows, and analyze customer behavior to drive personalized interactions. Its key features include omnichannel support, advanced analytics, automation, and integration with other popular business tools.

Acquire

PH Partner

PH Partner

Acquire is a customer relationship management (CRM) software that helps businesses manage their customer data and interactions. It offers a variety of features, including lead management, sales forecasting, and customer support.

Ada

PH Partner

PH Partner

Ada is a virtual assistant that can be used to automate tasks, such as scheduling appointments, sending emails, and creating reports. It is used by businesses of all sizes to improve efficiency and productivity.

Capacity

PH Partner

PH Partner

Capacity provides teams with instant access to the knowledge they need to do their best work. A helpdesk, powered by artificial intelligence, that automates support for customers and employees, which increases teams’ capacity to do their best work.

Certainly

PH Partner

PH Partner

Certainly is a customer success platform that helps businesses improve customer retention. It offers a variety of features, including customer segmentation, customer journey mapping, and customer feedback. Certainly can be used by customer success leaders to improve customer retention by segmenting customers, identifying at-risk customers, and developing strategies to increase customer engagement.

Chatbase

PH Partner

PH Partner

Chatbase is an AI chatbot builder, it trains ChatGPT on your data and lets you add a chat widget to your website. Just upload a document or add a link to your website and get a chatbot that can answer any question about their content.

DevRev

PH Partner

PH Partner

DevRev is a modern Helpdesk that connects your chatbot, customer support, product management, and software development on the same platform and allows your support team to build better customer relationships.

Digital Genius

PH Partner

PH Partner

Digital Genius is an AI-powered customer service software that enables businesses to automate customer support and improve customer satisfaction. Its strongest feature is its ability to understand and respond to customer inquiries in multiple languages.

Gleap

PH Partner

PH Partner

Fix bugs faster, maximize customer happiness and minimize support with GPT-powered customer service.

Helpshift

PH Partner

PH Partner

Helpshift is a customer support platform that helps businesses manage their customer interactions. It offers a variety of features, including ticket management, knowledge base, and live chat. Helpshift can be used by customer support leaders to track and manage customer interactions, identify trends, and improve the customer experience.

Intercom

PH Partner

PH Partner

Intercom is a customer messaging platform that allows businesses to communicate with customers across various channels, such as chat, email, and social media. Its strongest feature is its ability to personalize communication based on customer behavior and preferences.

LiveChat

PH Partner

PH Partner

LiveChat is a live chat and customer messaging platform that allows businesses to communicate with customers in real-time. Its strongest feature is its ability to integrate with various e-commerce platforms, such as Shopify and Magento, to provide a seamless customer experience.

Netomi

PH Partner

PH Partner

An AI-powered customer service platform that automates and streamlines customer service operations. Its strongest feature is its ability to automate customer conversations through natural language processing, reducing response times, and improving customer experience.

Tidio

PH Partner

PH Partner

Tidio is a live chat software that helps businesses communicate with their customers in real-time. It offers features such as chatbots, visitor tracking, and mobile apps, as well as integrations with other business tools like Shopify and WordPress.