Some of the sharpest tools in the shed.

Categories
Agent Assist
Agent Assist
Business Intelligence
Business Intelligence
Chat Bot
Chat Bot
Cobrowsing
Cobrowsing
Contact Center Software
Contact Center Software
Conversational AI
Conversational AI
Customer Guidance
Customer Guidance
Demo Automation
Demo Automation
Help Desk
Help Desk
Knowledge Management
Knowledge Management
Learning Management
Learning Management
QA
QA
Sentiment Analysis
Sentiment Analysis
Slack Support
Slack Support
Success Management
Success Management
Support Operations
Support Operations
Survey/Voice of Customer
Survey/Voice of Customer
Telephone/VoIP
Telephone/VoIP
Translation Services
Translation Services
Video
Video
Workforce Management
Workforce Management

Ascendo AI

PH Partner

PH Partner

Ascendo AI is a software product that automates customer support experiences and helps customer support teams increase their speed, accuracy, and productivity. It does this by using artificial intelligence (AI), cognitive RPA, natural language processing (NLP), and machine learning (ML) technologies.

Enterpret

PH Partner

PH Partner

Automatically and accurately categorize customer feedback to empower product orgs to prioritize and build what matters.

GetFeedback

PH Partner

PH Partner

GetFeedback is a customer survey and feedback management platform that helps businesses gather customer feedback and insights. Its strongest feature is its ability to create engaging surveys that can be customized to match the company's branding and style.

Gleap

PH Partner

PH Partner

Fix bugs faster, maximize customer happiness and minimize support with GPT-powered customer service.

Idiomatic

PH Partner

PH Partner

Idiomatic is a customer feedback analysis platform that uses AI to analyze customer feedback from various sources, such as surveys, social media, and support tickets. Its strongest feature is its ability to provide actionable insights and recommendations to help organizations improve the customer experience.

InMoment

PH Partner

PH Partner

InMoment is a customer experience management (CXM) platform that helps businesses improve their customer experience. It offers a variety of features, including customer feedback, sentiment analysis, and customer journey mapping. InMoment can be used by customer experience leaders to improve the customer experience by collecting and analyzing customer feedback, identifying trends, and developing strategies to improve the customer journey.

Kapiche

PH Partner

PH Partner

Kapiche is a customer feedback analysis platform that uses AI to analyze customer feedback and provide actionable insights. Its strongest feature is its ability to analyze unstructured feedback, such as customer reviews and social media comments.

Lumoa

PH Partner

PH Partner

Lumoa is a customer feedback platform that helps businesses collect and analyze customer feedback. It offers a variety of features, including surveys, polls, and in-app feedback. Lumoa can be used by customer success leaders to collect and analyze customer feedback, identify areas for improvement, and develop strategies to increase customer retention.

Medallia

PH Partner

PH Partner

A customer feedback management tool that allows companies to collect, analyze, and respond to customer feedback. Its strongest feature is its ability to provide real-time insights into customer experiences and help companies make data-driven decisions to improve customer satisfaction.

NiceReply

PH Partner

PH Partner

A customer feedback tool that allows companies to collect and analyze customer feedback. Its strongest feature is its ability to generate actionable insights from feedback data and help companies improve customer satisfaction.

Operative Intelligence

PH Partner

PH Partner

A platform that uses AI and machine learning to analyze customer interactions across various channels and provide insights into customer behavior. Its strongest feature is its ability to provide real-time insights into customer behavior and help companies make data-driven decisions to improve customer experience.

Retently

PH Partner

PH Partner

Collect valuable experience data and feedback across all channels and use analytics to help shape customer experiences and close the loop on feedback.

Unwrap

PH Partner

PH Partner

Use AI with unstructured customer feedback to make strategic decisions that will improve your product and services

VideoPeel

PH Partner

PH Partner

A platform for collecting and sharing customer video testimonials and feedback. Its strong feature is the ability to easily capture and manage authentic video content that helps businesses build trust and credibility with their audience.