Some of the sharpest tools in the shed.

Categories
Agent Assist
Agent Assist
Business Intelligence
Business Intelligence
Chat Bot
Chat Bot
Cobrowsing
Cobrowsing
Contact Center Software
Contact Center Software
Conversational AI
Conversational AI
Customer Guidance
Customer Guidance
Demo Automation
Demo Automation
Help Desk
Help Desk
Knowledge Management
Knowledge Management
Learning Management
Learning Management
QA
QA
Sentiment Analysis
Sentiment Analysis
Slack Support
Slack Support
Success Management
Success Management
Support Operations
Support Operations
Survey/Voice of Customer
Survey/Voice of Customer
Telephone/VoIP
Telephone/VoIP
Translation Services
Translation Services
Video
Video
Workforce Management
Workforce Management

Kapiche

PH Partner

PH Partner

Kapiche is a customer feedback analysis platform that uses AI to analyze customer feedback and provide actionable insights. Its strongest feature is its ability to analyze unstructured feedback, such as customer reviews and social media comments.

Lumoa

PH Partner

PH Partner

Lumoa is a customer feedback platform that helps businesses collect and analyze customer feedback. It offers a variety of features, including surveys, polls, and in-app feedback. Lumoa can be used by customer success leaders to collect and analyze customer feedback, identify areas for improvement, and develop strategies to increase customer retention.