Some of the sharpest tools in the shed.

Categories
Agent Assist
Agent Assist
Business Intelligence
Business Intelligence
Chat Bot
Chat Bot
Cobrowsing
Cobrowsing
Contact Center Software
Contact Center Software
Conversational AI
Conversational AI
Customer Guidance
Customer Guidance
Demo Automation
Demo Automation
Help Desk
Help Desk
Knowledge Management
Knowledge Management
Learning Management
Learning Management
QA
QA
Sentiment Analysis
Sentiment Analysis
Slack Support
Slack Support
Success Management
Success Management
Support Operations
Support Operations
Survey/Voice of Customer
Survey/Voice of Customer
Telephone/VoIP
Telephone/VoIP
Translation Services
Translation Services
Video
Video
Workforce Management
Workforce Management

8x8

PH Partner

PH Partner

8x8 is a cloud-based communication platform that provides a variety of features, including voice, video, chat, and conferencing. It is used by businesses of all sizes to communicate with customers, partners, and employees.

Aircall

PH Partner

PH Partner

Aircall is a cloud-based phone system that provides a variety of features, including call routing, voicemail, and analytics. It is used by businesses of all sizes to improve their customer service.

Amazon Connect

PH Partner

PH Partner

Amazon Connect is a cloud-based contact center platform that provides a variety of features, including call routing, voice recognition, and chatbots. It is used by businesses of all sizes to improve their customer service.

Avaya

PH Partner

PH Partner

Avaya is a global telecommunications company that provides a variety of communication solutions, including voice, video, and conferencing. It is used by businesses of all sizes to communicate with customers, partners, and employees.

Cisco

PH Partner

PH Partner

Cisco is a global telecommunications company that provides a variety of communication solutions, including voice, video, and conferencing. It is used by businesses of all sizes to communicate with customers, partners, and employees. Cisco can be used by customer support leaders to communicate with customers, partners, and employees, and provide support for their products and services.

Cordless

PH Partner

PH Partner

Call centre software with AI-driven intelligence for customer support teams

Dialpad

PH Partner

PH Partner

Dialpad is a cloud-based phone system that enables businesses to make and receive calls from anywhere. Its strongest feature is its artificial intelligence (AI) capabilities, which enable it to transcribe calls and provide real-time insights and recommendations to users.

Five9

PH Partner

PH Partner

Five9 is a cloud-based contact center software that enables businesses to provide customer support through phone, chat, and email channels. Its strongest feature is its scalability, which makes it suitable for businesses of all sizes.

Flip CX

PH Partner

PH Partner

Flip CX is a voice AI platform that helps businesses automate customer interactions. It offers a variety of features, including chatbots, voicebots, and self-service portals. Flip CX can be used by customer support leaders to automate repetitive tasks, freeing up agents to focus on more complex issues.

Genesis Cloud CX

PH Partner

PH Partner

Genesis Cloud CX is a customer experience platform that helps organizations create and deliver personalized experiences across all channels. Its strongest feature is its ability to unify customer data from multiple sources to provide a 360-degree view of each customer.

MosaicVoice

PH Partner

PH Partner

Empower agents with real-time guidance and powerful analytics on all your voice and video calls. Track compliance and outcomes using AI instead of people.

NICE CXOne

PH Partner

PH Partner

A cloud-based platform that provides a suite of customer service and engagement tools, including omnichannel routing, workforce optimization, and analytics. Its strongest feature is its ability to provide a unified platform for customer service teams, improving collaboration, and increasing efficiency.

OpenPhone

PH Partner

PH Partner

All of your business calls, texts, and contacts in one delightful app. Work anywhere, across all your devices.

Ramplit

PH Partner

PH Partner

Speed up agent ramp-up by providing near real life AI role-play simulation exercises for any customer conversation.

RingCentral

PH Partner

PH Partner

RingCentral is a cloud-based communication and collaboration platform designed for businesses. It offers a wide range of features, including voice, video, messaging, and conferencing capabilities, all accessible through a single unified interface. With its robust capabilities, RingCentral enables teams to communicate and collaborate effectively, whether they are in the office, working remotely, or on the go.

Slang.ai

PH Partner

PH Partner

Slang.ai answers questions, takes reservations, and satisfies callers.

Talkdesk

PH Partner

PH Partner

Talkdesk is a cloud-based contact center software that helps businesses improve their customer experience. It offers features such as call routing, IVR, and live reporting, as well as integrations with other business tools like Salesforce and Zendesk.

Truco

PH Partner

PH Partner

Truco provides call insights, automates redundant calls while sounding human like. Empower your agents to do their best work and provide visibility across the organization.