PH Partner
PH Partner
Assembled is a Support Operations platform that helps companies maintain exceptional customer experiences, no matter what lies ahead. Leading brands use Assembled’s workforce and vendor management capabilities to make optimal staffing decisions, gain visibility into performance and productivity, and unlock new ways to serve evolving customer needs.
PH Partner
PH Partner
Provides real-time automation and guidance to chat agents. It's features helps agent productivity, provide contextual knowledge, and enables managers to coach effectively.
PH Partner
PH Partner
Idiomatic is a customer feedback analysis platform that uses AI to analyze customer feedback from various sources, such as surveys, social media, and support tickets. Its strongest feature is its ability to provide actionable insights and recommendations to help organizations improve the customer experience.
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PH Partner
PH Partner
AI and automation platform for contact centers. The Laivly platform connects your existing tech stack to leverage generative AI to improve your service.
PH Partner
PH Partner
All-in-one text analysis and data visualization studio. Gain instant insights when you run an analysis on your data.
PH Partner
PH Partner
A platform that uses AI and machine learning to analyze customer interactions across various channels and provide insights into customer behavior. Its strongest feature is its ability to provide real-time insights into customer behavior and help companies make data-driven decisions to improve customer experience.
PH Partner
PH Partner
PagerDuty is an incident management platform that helps businesses manage and respond to incidents. It offers a variety of features, including incident alerts, incident management, and incident response. PagerDuty can be used by customer support leaders to manage and respond to incidents, ensuring that customers are always taken care of.
PH Partner
PH Partner
A translation management platform that helps companies manage translations for their websites, apps, and other content. Its strongest feature is its ability to streamline the translation process and reduce the time and effort required to manage multilingual content.
PH Partner
PH Partner
Speed up agent ramp-up by providing near real life AI role-play simulation exercises for any customer conversation.
PH Partner
PH Partner
Collect valuable experience data and feedback across all channels and use analytics to help shape customer experiences and close the loop on feedback.
PH Partner
PH Partner
Salto is a SupportOps/DevOps tool that helps businesses automate and manage the configuration of their business applications, such as Zendesk and Jira. It can help businesses improve efficiency, reduce risk, and improve compliance. Salto's solution provides a variety of features to help businesses automate their configuration management process.
PH Partner
PH Partner
A customer experience analytics platform that uses AI and machine learning to analyze customer feedback across various channels such as social media, reviews, and support tickets. It provides insights into customer sentiment, trends, and issues to help businesses improve their products and services.
PH Partner
PH Partner
SupportLogic is an AI-powered customer support analytics platform that helps businesses optimize their support operations. It uses machine learning to identify patterns and insights in customer support data and provides actionable recommendations to improve customer satisfaction and reduce costs.
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PH Partner
PH Partner
SwiftEQ is a tool that helps customer support teams automate their work and improve customer experience. It offers a variety of features, including ticket automation, knowledge base integration, chatbots, and analytics. SwiftEQ can help customer support teams to reduce workload, improve efficiency, and provide better customer support.
PH Partner
PH Partner
TestBox is a cloud-based software testing platform that helps businesses automate their testing processes. It offers features such as test case management, test automation, and real-time reporting, as well as integrations with other testing tools like Selenium and JIRA.
PH Partner
PH Partner
TheLoops is an all-in-one Intelligent Support Operations platform providing actionable insights for CX teams using prediction and GenAI to increase your team’s productivity. It offers features such as sentiment analysis, escalation prevention, contextual collaboration, and real-time reporting, as well as integrations with other business tools across your company's tech stack.
