Some of the sharpest tools in the shed.

Categories
Agent Assist
Agent Assist
Business Intelligence
Business Intelligence
Chat Bot
Chat Bot
Cobrowsing
Cobrowsing
Contact Center Software
Contact Center Software
Conversational AI
Conversational AI
Customer Guidance
Customer Guidance
Demo Automation
Demo Automation
Help Desk
Help Desk
Knowledge Management
Knowledge Management
Learning Management
Learning Management
QA
QA
Sentiment Analysis
Sentiment Analysis
Slack Support
Slack Support
Success Management
Success Management
Support Operations
Support Operations
Survey/Voice of Customer
Survey/Voice of Customer
Telephone/VoIP
Telephone/VoIP
Translation Services
Translation Services
Video
Video
Workforce Management
Workforce Management

Bloomfire

PH Partner

PH Partner

Bloomfire is a social learning platform that helps businesses share knowledge and collaborate with employees. It offers a variety of features, including discussion forums, wikis, and knowledge articles. Bloomfire can be used by customer success leaders to share knowledge and collaborate with employees, create and deliver training, and build a strong customer community.

Capacity

PH Partner

PH Partner

Capacity provides teams with instant access to the knowledge they need to do their best work. A helpdesk, powered by artificial intelligence, that automates support for customers and employees, which increases teams’ capacity to do their best work.

Confluence

PH Partner

PH Partner

Confluence is a collaboration software that enables teams to create, organize, and share project documentation. Its strongest feature is its versatility, which makes it suitable for teams of all sizes and in all industries.

Document360

PH Partner

PH Partner

Document360 is a knowledge management software that helps businesses create and maintain user documentation. Its strongest feature is its collaboration capabilities, which enable multiple team members to contribute and edit documentation simultaneously.

Gleap

PH Partner

PH Partner

Fix bugs faster, maximize customer happiness and minimize support with GPT-powered customer service.

Guru

PH Partner

PH Partner

Guru is a knowledge management platform that helps organizations capture and share knowledge internally and with your agents. Its strongest feature is its AI-powered verification engine, which ensures that information is up-to-date and accurate.

HelpJuice

PH Partner

PH Partner

HelpJuice is a knowledge management platform that allows organizations to create and manage internal and external knowledge bases.

KnowledgeOwl

PH Partner

PH Partner

KnowledgeOwl helps you build a knowledge base to consolidate information and make it easy to find.

LaunchBrightly

PH Partner

PH Partner

Removes the unnecessary burden of manually updating the product imagery in your Help Center

Mavenoid

PH Partner

PH Partner

Mavenoid is an intelligent customer support platform powered by AI and virtual product guides. It enables Customer Support leaders to create interactive troubleshooting guides and virtual assistants that help customers diagnose and resolve product-related issues. Mavenoid helps reduce support costs, enhance self-service capabilities, and provide personalized and efficient support experiences.

Stackoverflow for Teams

PH Partner

PH Partner

A knowledge management platform that allows businesses to create and manage internal knowledge bases for their employees. It offers a range of tools for organizing information, sharing knowledge, and collaborating with team members.

SwiftEQ

PH Partner

PH Partner

SwiftEQ is a tool that helps customer support teams automate their work and improve customer experience. It offers a variety of features, including ticket automation, knowledge base integration, chatbots, and analytics. SwiftEQ can help customer support teams to reduce workload, improve efficiency, and provide better customer support.

Tettra

PH Partner

PH Partner

Tettra is an AI powered knowledge management system that helps you curate an internal knowledge base, answer your team's questions with AI in Slack, and save reusable answers and keep them up-to-date with automation

A conversational AI platform that helps businesses automate and streamline customer support interactions. It offers self-service tools, chatbots, and personalized recommendations to help customers find solutions to their problems quickly and efficiently.

livepro

PH Partner

PH Partner

A Knowledge Management solution which acts as a single source of truth made smarter with AI-assisted search.